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Privacy Policy

Your privacy is important to KWIKTAXIKO private limited (the "Company," "we," "Kwiktaxiko," or "us").


This privacy statement explains how we get, handle, share, and protect your Personal Information. It also shows how to make specific decisions and update and access your data.


The Privacy Policy applies to all "online" and "offline" activities carried out by the Company (such as web and mobile services, including any websites we operate, Mobile Applications, however, accessed and used, whether via personal computers, mobile devices, or other means). The "Services" refer to our "online" and "offline" taxi hire services provided by a network of independent drivers and taxi companies.


This Privacy Policy also applies to interactive features or downloads that we own or manage, are offered through KWIKTAXIKO's Services, or interact with the Services and post or incorporate this Privacy Policy.


Before agreeing to the customer terms and conditions, please read the following to understand our privacy practices. If you accept this Privacy Policy, you may use our services or accept the customer terms and conditions. This Privacy Statement is mentioned in the Customer Terms & Conditions.


If you have any queries about the privacy policy, email us.


Our website or app.


DEFINITIONS

Terms in this privacy statement are capitalized unless otherwise specified.


Outlined below:


Device refers to any computer, mobile phone, or service access type.


IP addresses or other device identifiers are examples of device identifiers.


The term "mobile application" refers to our device-based service access program.


KWIKTAXIKO Private Limited, a business with its corporate headquarters at Hyderabad, shall be referred to as "OEM" and shall, unless the context or meaning there of requires otherwise, mean and include all of our successors, affiliates, and permitted assigns. Our contests and other activities are considered promotions.


Your name, email address, and phone number are a few examples of "Protected Information."


TPSPs are third-party service providers.


We could request Protected Information. This information may be gathered through account signup forms, contact us forms and other interactions. A user profile is generated when a user registers for the Services. We will only ask for permitted Protected Information about our services. Those that can be requested are:


  • Entire name
  • Email
  • Password
  • Address
  • Mobile phone
  • ZIP code
  • Whenever you use our services, we collect data.


    Every time you use or interact with the Services, we and our TPSP may use a variety of technologies to automatically (or passively) obtain some information about you ("Usage Information"). Usage Information includes the browser you use, the URL that led you to our Services, the places on our Services you visit, and the time of day. Also collected are Device Identifiers. Your Device Identifier, which is automatically issued to the Device you use to access the Services, is recognized by our computers.


    KWIKTAXIKO may record calls and chats for training and quality purposes when making a call center reservation.


    We track your geolocation when you use our services. The driver's phone will send your GPS coordinates to our servers while you're driving. One may typically be located within 50 feet using a GPS-enabled phone.


    We will gather and retain the name and phone number of any emergency contacts you add to your account or mobile application to share the specifics of your ride with them in an emergency.


    To promote our services, we will gather and store the name and phone number of the friend you recommend.


    If you use your account to book a cab ride for someone on your contact list via the Services, we will gather and keep their contact information and share the trip's specifics.


    Cookie tracking is possible. You can accept or refuse cookies using your browser. Cookies can be disabled or managed by configuring a browser or device option. If you disable cookies or flash cookies on your Device, some elements of the Services might not operate correctly or deliver Information customized. Our privacy policy does not cover third-party cookie use.


    THIRD-PARTY INFORMATION YOU PROVIDE

    We might add third-party records to the data we've already acquired on you from our website, mobile application, or services.


    KWIKTAXIKO websites or mobile apps may contain TPSP advertising data.


    KWIKTAXIKO may have promoted TPSP offerings on its website or mobile application.


    Using data


    Your data collection helps us to provide better services to you. We use your Information, including usage patterns and geographic locations, to decide where we should offer or focus services, features, and resources, to closely monitor which features of the Services are used most frequently, to enable you to view your trip history, rate trips, and to identify which features we need to improve.


    We will send you a welcome email to verify your login and password using the Protected Information you provide in your registration.


    Our mobile application gathers data to market, debug, and give you the appropriate app version for your Device.


    Your IP address assists us in managing our websites and identifying server problems. Although it can be used to identify you, your IP address does not hold any personal data.


    We occasionally make announcements about our services. If our Services are temporarily suspended for maintenance, we might email you. To opt-out, deactivate your account.


    We might use Your Information to stop, catch, and look into breaches of this privacy statement, the terms of service for the mobile application, fraud, charge backs, and other issues.


    We provide the driver who accepts your request for transportation or the employee who provides your selected vehicle for a test drive with your name, pick-up address, and contact information so they can locate you. Your Protected Information, including geolocation information, is accessible to drivers' transportation companies.


    Legal or administrative grounds

    We uphold and obey the law with the government and private parties. Accordingly, we may access, use, store, transmit, and disclose your Information (including Protected Information, IP address, Device Information, or geolocation data) to the government or law enforcement officials or private parties as we reasonably determine is necessary and appropriate: (i) to comply with any applicable law, regulation, subpoenas, Governmental requests, or legal process; and (ii) to protect and defend the Terms and Conditions for online and mobile use.


    Security

    Your Protected Information and Usage Information are safeguarded in our databases by encryption, firewalls, and SSL (Secure Socket Layers). Even with encryption, no security system is impervious to attack. You contact us over the Internet or wirelessly at your own risk because we cannot guarantee the confidentiality of our databases or that your Information won't be intercepted. Be careful with your password.


    Complaint officer

    You can contact the KWIKTAXIKO Support Manager, the Information Technology Act 2000 grievance officer, at Hyderabad. You can complain to him about this data usage or privacy policy.


    Changes to privacy policies

    As our information practices evolve, we might update this privacy